The Scuba Shop uses Payfast for all card transactions. You can choose to pay with your credit, cheque card or EFT. Depending on what you buy and the availability we may send you an invoice. Payment is then EFT only. Communication is very important to us. We guarantee you that we will keep you updated on the status of your order at all times. There has been some issues between Standard Bank and Payfast lately (March 2018). If you are having trouble placing your order CONTACT us.
Where can I find…
We do not have every single product available listed on our website. If there is something specific you are looking for like a certain valve, fin strap or service kit you are more than welcome to contact us and ask. We will more than likely be able to assist you or point you in the right direction.
Do you sell cylinders?
Yes we do. Contact us for pricing and availability.
Do you sell Rebreathers?
Yes. We sell Hollis Rebreathers. The Explorer SCCR and Prism CCR. These machines are on special order only and you obviously need training. Contact us if you want to buy a Rebreather.
Do you guys offer technical training?
Yes we do. We offer all PADI courses and some IANTD courses. If you are looking at becoming a technical diver you can contact us for more info on our courses and dates. We offer all courses included Sidemount, Cavern Diver, Cave Diver, Tec 40 – Tec 65, Gas Blender, and various SCCR and CCR Rebreather courses.
In Order for us to offer the speedy service that we do and the variety of goods that we sell we sometimes ship goods directly from our wholesalers.
Oceanic, Hollis, Oceanpro, Lavacore and Aeris all belong to the same company and make exactly the same products but branded under a different name. https://www.oceanicworldwide.com/us/about/
In the case that you receive your order and the brand differs from what you see on our website we will then either swap the product for the correct brand, exchange it for a similar product or refund you. We are here for assistance, contact us if the product you ordered says Oceanpro instead of Oceanic.
In rare instances colors of products on our website may differ from actual products. Usually if the color differs from the image the actual product looks better! Most of the images of products on our website are 100% accurate. What you see is what you get. If you have received your order and you are not 100% satisfied with what it looks like, contact us. Products on our website are listed and priced according to the South African wholesaler. We are here for assistance, contact us if the product you ordered differs from the images found on our website.
Products listed on our site are in stock and available for purchase. We disable products that are out of stock so you just won’t find it on our website until it’s back in stock. Due to the Rand that loses value quite often the scuba wholesalers sometimes push up their prices on short notice (they sometimes bring down their prices on short notice as well!). We are on top of this most of the time BUT every so often a wholesaler will decide that a certain BCD or Flashight’s price is not ok and they will send out the ‘memo’ AFTER changing the price. So…if you are shopping around for a certain product and you find that our price is much lower than other scuba shops there is a fault on our side. We apologize for this.
No scuba diving equipment is manufactured locally. If you see the Rand moving expect our prices to change as well.